Tenancy
Business-scoped access
Sellavie.ai
Multi-tenant AI sales platform with a production backend, dashboard, and mobile app — automating customer conversations and connecting them to order, invoice, and payment workflows.
Production backendWeb dashboardMobile appTenant-scoped dataConversation automationAI response orchestrationCommerce workflowsOperational deploymentAccount controlsConfiguration protection
This project is private because it is an actively deployed commercial SaaS platform.
Channels
Social inbox automation
Access
Layered account controls
Commerce
Orders · invoices · payments
Project Overview
Sellavie.ai is a full-stack AI social sales platform with a dashboard, production backend, and mobile app. The system maps inbound customer conversations to the right business context, generates commerce-aware responses, and coordinates order, invoice, and payment workflows through controlled server-side flows.
Challenge
Businesses lose revenue when social DMs are answered late, handoffs are inconsistent, and order/payment follow-through is handled manually across channels.
Solution
Built a multi-tenant service that ingests customer events, resolves business context, generates AI replies with fallback behavior, and executes commerce workflows through controlled server-side actions.
Results
Deployed a live system used by real businesses with customer messaging automation, resilient AI orchestration, commerce reconciliation, and analytics for conversation and transaction monitoring.
Architecture
- Backend service coordinates account access, tenant management, inbound event processing, AI response generation, and commerce workflows.
- Tenant isolation is enforced with business-scoped records and role-aware access checks.
- Inbound customer events are validated, routed by business context, and dispatched through controlled workflows.
- AI orchestration includes fallback behavior and safeguards for customer-facing responses.
- Server-side routing separates customer-visible text from business workflow execution.
- The dashboard and backend are deployed with separated public and private operational boundaries.
Key Engineering Highlights
- Designed owner and team-member tenant access models with layered account controls.
- Built deterministic tenant routing for inbound customer events from connected business context.
- Implemented workflow routing that separates customer-visible messages from server-side business actions.
- Added background processing for notifications and commerce side work without blocking the customer flow.
- Built payment and transaction synchronization through validated provider events.
- Added reliability controls for duplicate commerce events, provider fallback, bounded input handling, and defensive errors.
Security & Privacy
- Validated inbound events before processing downstream actions.
- Layered authentication and account-protection controls for business users.
- Protected sensitive configuration fields in storage and responses.
- Request hardening, abuse throttling, and bounded payload handling.
- Audit-oriented activity logs and generic client error responses to reduce data leakage.
- Consent withdrawal, data export, account deletion, and platform deauthorization/data-deletion flows.